User Experience Professionals Association of DC

The Washington DC Chapter of the
User Experience Professionals Association  


The Evolution of Design Thinking at Capital One

  • Wednesday, March 04, 2015
  • 6:00 PM - 8:00 PM
  • Capital One Labs - 3030 Clarendon Blvd, 8th Floor, Arlington, VA, 22201
  • 0


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The Evolution of Design Thinking at Capital One

Date: Wednesday, March 4, 6:00pm - 8:00pm


Capital One Labs

3030 Clarendon Blvd, 8th Floor, Arlington, VA, 22201


Capital One Labs is near the Clarendon metro stop on the Orange/Silver lines. 

Parking available in the building - look for signs to Trader Joe's parking

Cost: $10

Presentation Description:

UXPA DC (@uxpadc) and Modev (@gomodev) are joining forces to bring you another exciting installment of the UXPA DC speaker series! 

Are you trying to drive cultural change at your organization? At this event, Mick Winters (@mickwinters) will share lessons about the adoption and the continued evolution of design thinking at Capital One. 

Design thinking is best described as a process marrying the best of human centered design and lean startup principles. In a nutshell, design thinking is all about making sure human needs are kept at the center of product or experience designs. At its core is the concept of rapid iteration – failing fast, learning from it, and iterating.


Mick Winters
 Mick Winters
 Head of Bank Experience Design, Capital  One

 Mick leads a team of designers  reimagining the digital and frontline  customer experience at Capital One. He is a retired punk rocker and seventeen year veteran of the creative industry with experience in insight-driven UX, UI design, e-commerce, and visual design. He taught typography, information architecture, and digital teams classes at the Creative Circus in Atlanta, GA, before moving back to the DC metro area.

  • 6:00pm - 6:30pm: Sign-in, food, drinks, and networking
  • 6:30pm - 7:30pm: Mick's presentation and Q & A
  • 7:30pm - 8:00pm: More networking

Free ModevUX Conference Pass? Why, Yes!
Just in case you want to learn even more about design thinking... Mick will be leading a 3-hour design thinking workshop at ModevUX!

With ModevUX (#ModevUX) just around the corner on March 23-24, attendees will have a chance to win one all access pass we will be giving away at the event. The pass has a $1,199 value, and you must be present to win. There just might be an extra-special discount code for attendees too!

Find out more about ModevUX and the full schedule at

Big thanks to Capital One Labs (@CapitalOneLabs) for sponsoring the event for the location, food, and drinks.

Capital One Labs

Thanks to Modev for helping us put this event together.

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